Bed and Breakfast Hotel London

 

 

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 Hotel Centrale De Londra

hotel Londra centrale del preventivo - base e prima colazione Italiano

 

Htel Central De Londres

htel Londres centrale de budget - lit et petit djeuner Français

 

centraal londen hotel dutch

begrotings hotel centraal Londen - bed en ontbijt Nederland

 

Zentrales London Hotel

Etathotel zentrales London - Bett und Frhstck Deutsch

 

Hotell London Budget

hotell london central budget Svenska

 

Hotel Central De Londres

hotel Londres central del presupuesto - cama y desayuno Español

 

Japanese translation

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Simplified Chinese computer translation

 

 

 

Please read our reviews on Tripadvisor for our latest rating: 4.0 of 5 stars

 

 

  Trip-Advisor Falcon
Overall 4.0 based on 27 reviews
Location 4.0 based on 27 reviews
Rooms 3.5 based on 5 reviews
Sleep Quality 4.0 based on 27 reviews
Cleanliness 4.0 based on 27 reviews
Service 4.0 based on 27 reviews
Value 4.0 based on 27 reviews

 

 

*** SURVEYS ***

 

We now have a guest comment / survey box in place in a locked box.

 

Here we print what our guests said in past 4 years. Every comment is genuine and true - you can verify them by clicking on the report number, e.g. 2010-01. Names have been blanked but you will also see the reviews in guests handwriting pinned on the wall by our refreshment centre when you arrive. Please note dates are English format 'dd/mm/yy'.

2010-01

1. The locality was very convenient and our room was nice and cosy. 03/01/2010.

2. I will be back 14/01/2010

3. Very nice stay, quiet sleep and good breakfast. 30/12/09

2010-02

1. I would not only return but make my friends change to Falcon hotel. Mr Mohamed Abuja ?Nigeria ?Room 11 on 07/02/2010

2. Very helpful staffs. We love you all. 14/02/2010.

3. Only 1 complaint about toilet seat broken, otherwise very good ? 19/02/2010 (our response: fixed)

2010-03

1.Extremely friendly and welcoming staff and great location. I will definitely come back and recommend to others. 2/03/2010

2. A lovely place to stay. I always use it when I come to London.  13/03/10.

3. Good place to stay. Thank you for your friendliness. We will come back next time. We love you. 26/03/2010.

2010-04

1. Staff extremely helpful. Stairs can be a problem but good value for money. Room 15 & 4 ?J.Henderson ?March 2010.

2.  Tres bon petit dejeuner et personnel sympathique. 21/02/2010.

2010-05

1. Best hospitality in hotel we have stayed in the UK. 30/03/2010.

2. Very friendly + helpful staff made our stay in London very comfortable. 01/04/2010.

3. Very friendly and helpful. Our son says This Falcon Hotel is very beautiful 13/04/2010.

2010-06

1. Excellent, been several years here. 01/04/2010.

2. Nicest hotel and staff compared with other ones weve tried. We will be back. 11/04/2010.

3. Room was a little small, but staff friendly and great location. 23/04/2010.

2010-07

1. Excellent location, nice staying. There was a nice view outside our window, but a wall blocking the view.  02/05/2010 (Response: the wall is a safety wall of 1m high - all buildings have it as a height security)

2. Every member of staff went out of their way to help, they made us feel very welcome. 03/05/2010

2010-08

1.Very friendly and helpful staff. Great service. Would be happy to return. 28/05/2010

2.Extremely helpful. Clean and comfortable. Perfect spot. 28/05/2010.

3.We enjoyed it overall. Room 14 ?Ong Tun Yeow 06/06/2010.

2010-09

1.Well done guys you run a good ship. 25/05/2010.

2.No sausages at breakfast, breakfast staff cannot communicate, TV make noise. Room was ok. Room 6 ?Mr Kollem ?31/05/2010 (Our response: We used to serve sausages but found only a few in a hundred had them and they were binned all the time (waste!).. TV in breakfast room changed

3.Excellent value, very friendly. No sausage for breakfast. 31/5/2010.

2010-10

1.Good location very easy to find 08/05/2010.

2.Will return again. Desk staff were all helpful, friendly and very knowledgeable. 17/05/2010.

3.We enjoyed the stay. Friendly staff.  02/07/2010.

2010-11

1.Very friendly staff, would recommend to any friends coming to the uk to stay here 23/06/2010.

2.Loved the fresh air on the terrace. Room suprisingly quiet. Found lack of soap to be quite inconvenient.  ?25/06/2010.

2010-12

1.At last we have found a good priced clean friendly hotel in London.  12/11/2009.

2.xxxxxxxxxxxxxxx a have been great. Keep it up. Only the price was a bit high. 3/12/09.

3.We loved the outside terrace and the upgrades. We always look forward to our next stays here. 05/07/2010.

2010-13

1.Thank you for a lovely stay. Very clean + extra friendly. 15/07/2010.

2.Friendly and helpful staff, good value for money, very convenient to rail, tube and bus. 19/07/2010.

3.Very nice place. Bye bye . 06/07/2010.

2010-14

1.The kindness of the staff is amazing.TQ.

2.Nice, friendly staff made our visit to London very pleasant. Very enjoyable stay. 02/08/2010.

2010-15

1.Lovely staff, delicious breakfast.

2.The best hotel I have ever been. Very good hospitality and very good reception. I will return in this hotel. 18/08/2010.

3. Sausages for breakfast would have been appreciated and hot chocolate but that is optional. 05/08/2010. [Our Response: Hot Chocolate is available, please just ask - Sausages we used to do but 95% returned untouched - too fatty! - so, we stopped doing them than waste!)

 

 

2009-1 (Click on the 2009.... number to see the reviewers handwriting!  3 on a page)

1. We have stayed at other places in the area and this is the best by far. Many thanks -19/01/09.

2. This is our 3rd visit to falcon hotel. When we come to London we both agree the falcon hotel is the only place to stay - 28/01/09.

3. Much appreciated. Very helpful staff and assistance with luggage - 02/02/09.

2009-2

1. A+  5/01/09.

2. Good value, perfect location (30metres from fish and chips shop). All you need for a short stay in London. 04/01/09.

3. Thank you for letting us stay. You have made us feel so welcome. 18/02/09.

2009-3

1. We had a lovely stay at the falcon hotel. Cant wait to return. Will suggest to friends. 03/07/09.

 2. Good breakfast, everybody is very friendly. 16/03/09.

 3. Satisfied. 16/03/09.

 2009-4

1. Breakfast great, services fantastic. Stayed last year, just as good as this year. 26/03/09.

 2. Nice room/breakfast room and also ideally situated for London shows and exhibitions via Paddington Tube Station. 27/03/09.

 3. Friendly staff and great location. 28/03/09.

 2009-5

1. Reception were most helpful above and beyond the call of duty. 02/04/09.

 2. Lovely and very helpful staff. Thanks  03/04/09.

 3. We had a comfortable stay. 04/04/09.

 2009-6

1. Great stay throughout. 09/04/09.

 2. Lovely stay, with good staff. Very helpful. Thanks. 10/04/09.

 3. We had a nice and pleasant stay here at the falcon hotel. 10/04/09.

 2009-7

 1. We loved our room and a big thanks to all staff which made our stay in London that much enjoyable. 14/05/09.

 2. Good value. 24/05/09.

 3. Good stay, quite ok for its value. 28/05/09.

 2009-8

 1. Friendly and helpful, good location. 30/05/09.

 2. Very comfortable room. Everything we needed plus great breakfast. Thank you. Will come back. 22/05/09.

2009-9

 1. Really appreciated, everybody is very friendly and helpful. Good advice on sightseeing. 20/06/09.

 2. Lovely, nice and cosy. We appreciated the cotton sheet. 19/06/09.

 2009-10

 1. Have been to London 4 times this is by far our favourite spot. We will tell others. 03/07/09.

 2. Thank you for a very pleasant stay. 19/07/09.

 3. Will return without hesitation. 03/10/09.

 2009-11

 1. We enjoyed it very much and like to come back very soon to the falcon. 09/07/09.

 2. I very much appreciated your never ending patience answering my emails and all my questions. Thanks and best wishes. 10/07/09.

 3. We will never stay anywhere else in London. Here is our * * * * * 5star palace! 13/07/09.

 2009-12

 1. We like this hotel very much and will stay here again when we come to London. 07/09/09.

 2. Nice, comfortable and cosy.  10/09/09.

 2009-13

 1. Thank you. Very friendly service.  02/07/09.

 2.  Very friendly staff. 26/06/09. 

2009-14 

1. In this hotel guests feel like home and not in a hotel . 31/10/09.

 2. Thank you very much for all the help and assistance. Everybody was so friendly to us. We had a great time. 24/10/09  

2009-15

 1. Very friendly staff, very pleasant stay. Thank you. 15/10/09.

 2. We found our whole stay very accommodating. 19/10/09. 

3. Very good stay. From Hong Kong  26/10/09. 

2009-16

 1. Well done we enjoyed our stay. Very friendly with children. 27/10/09.

 2. Very Kind staff . Very well located. 31/10/09.

 3. Very kind staff, French speaking plus breakfast tres bon. Family with children Senior Suite is the best. French family of 5/10/09.

 2009-17

 1. Thank you. Very friendly. 25/09/09.

 2. We had a great stay. Was one of the highlights of our trip.  08/11/09.

3. Breakfast lovely and staff very patient with guest. 13/11/09.

2009-18

1. At last we have found a good priced, clean friendly hotel in London!  Room 11 Mike Higgins  - 12/11/2009.

2. xxxxxxx has been very great. Keep it up. Room 2 & 19 Mr Fadzil and Ms Siti ?3-6/12/2009 and 11-13/12/2009.

 

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Here are samples of 100% actual & genuine comments, we have received from customers who stayed with us, all word for word:

 

My husband and I stayed at the Falcon June 26th through July 2nd, 2009.  The hotel was perfect.  We would definitely stay again and recommend to friends/family. We stayed in room 12.  A great value in a very convenient location!!!!!  Was perfect for our needs.   

Thanks for everything,
S & K S...........r
(If you publish please only publish initials.  Thanks!)
 

Word by Word email - ... S & K S, The Netherlands - 14 July 2009

Dear people,
Unfortunately, my former London hotel or B&B experiences were not always very successful. This time, however, I obviously made the right choice! My daughter and I stayed at your hotel for a couple of nights last May and such a nice stay it was! I am very pleased with the hotel's cleanliness, your hospitality and service. The hotel's location is absolutely superb! So wonderful to be in the centre of all London's buzz and still be able to sleep! I can simply not think of anything negative to say. Thank you very much for the wonderful stay. I have recommended your hotel to friends and I will certainly return myself.

 

Word by Word email - ... Desiree and Floor Davidse, The Netherlands - 2 July 2009

Just to say a huge 'thank you' to you. You and your staff give such warm and personalised service.

My family and I felt at home and secure at 'The Falcon'. Plus it is so central that going out was so easy. Just a walk away from the station!

Thanks again and here is wishing you and yours all the best now and always.

Word by Word email - ... Logos Nigeria Feb 2009

 

Wonderful, friendly, and helpful service! The location of the hotel is perfect (great scenery, near restaurants, and near train station). The employees were very kind and even helped us find something amusing to do on our first day. They provided a map and excellent directions for us, too

Word by Word email - EB Group - USA Sep 2008

 

A quick email to thank you all for making our stay an enjoyable one in London. Each of you helped us in many ways and you made us feel most welcome.
We hope that you enjoy the same service whenever you travel. Be assured that we will pass on your details to anyone we know who travels to London.
We have arrived home to an end of summer heat wave. This week we are experiencing 34-39 degrees with overnight dropping to about 12-15 degrees. This would be difficult for you to imagine and it has been a shock to us as well!
Thank you again
Regards from
Denise, Amy, Greg & Beth
 

Word by Word email - Longford Family, Australia, 3/3/2008

 

Friendly staff, brilliant location, water was always hot, overall would come again

Comment box, Sofina, 2/3/08

 

This may be a 3 start hotel but its full of 5 start people. Excellent Service, Excellent time, thanks, cheers

Comment Box, Wayne & Amy Armtrong, Canada, 3/3/08

 

Really friendly, good value and a great breakfast

Comment box, Clay, 28/2/08

Thank you for all you have done to help us in our first visit to UK. You have made our stay memorable. We appreciate all you have done.

Comment box, Kangsford, USA, 26/2/08

Excellent little B&B hotel. Will certainly stay again. Stayed here twice before + very satisfied

Comment box, Robert Carding, Scotland, 20/2/08

 

My husband, Richard, and I stayed at the Falcon Hotel from October 26, 2007 through November 3, 2007.  We had a wonderful stay at the Falcon Hotel.  All the staff was warm and friendly and helpful.  The bountiful breakfast was absolutely delicious!!  We loved the beautiful, quiet park across the street from the hotel.  There were many wonderful restaurants nearby and it was an easy walk to Paddington Station and Lancaster Gate Station.  Thank you again for making our stay in London "extra special".
Happy Holidays,
Carol 

Word by Word  email 2 December 2008

 

Hello, I am a french girl living in the Costwold since more than a year now and i came to your hotel the nights of the 2nd/3rd of november. My friend from Paris came also and we had the room 2! I just wanted to say how great was the service(and the breakfast!)and how nice was all of the staff! This hotel isnt far from London city and Paddington is only 2min walk!I will come back again and also recommend your hotel to my friends who want to visit London!:-)
 

Word by Word from Tiana Billon, France- email 10 November 2008

 

thank you for a wonderfull stay on the 7th of september to the 9th.the room was just what we wanted clean and comfortable and the staff where helpfull and friendly.we will defo be using again and the food was lovely thanks again the girls from gosport.jackie suzy and kat

 

Word by Word from the Chance Family - email 17 Sept 2008

 

Our stay at the falcon on the 23rd/25th june 07 was enjoyable. a lovely hotel extremely comfortable beds and very clean rooms. staff very helpful.ideally located for a stay in london. we walked everywhere.... would recommend a stay here. although a bit of a climb if you stay at the top [floor] of the hotel, but to be fair we were told of this when we booked.......will be back soon .......

 

Word by Word from McNeil's - email 30 June 2008

 

Thank you for a marvelous stay in your hotel - we had a very good time!

One of you (we don't remember the name) asked us about the baby name plate ......................

 

Word by Word from Anna and Davis Andersson, Sweden - email 2 June 2008

 

 

Just to thank you for helping to make our stay in London (April 13th to 15th 2007)so enjoyable.
The hotel staff were all very pleasant and helpful and our room was clean, comfortable and quiet. A great location too so near to tubes, stations and Hyde Park yet away from the noise of the main roads.
The hotel website is useful and we would certainly recommend the Falcon to friends who needed a convenient budget hotel in London. Hope to see you again sometime.

                             Word by Word from The Woodheads, Solihull, 20 April 2008
 

 

"A FRIEND TOLD US ABOUT YOUR NICE, CLEAN AND SWEET HOTEL, AND  SO WE DIDNT GIVE IT A SECOND THOUGHT"

 

Comment on an email reservation by Noemi Gonzlez, Spain, dated 10th April 2008

 

Hotel Name: Falcon Hotel London
Dates of Stay: 12-Mar-2007 - 21-Mar-2007
Site Rates To Go - www.ratestogo.com
Customer Comments: It''s tough climb to the top floor with lots of bags [no lift], but the rooms are immaculate, a nice change from most London hotels! Friendly staff, good breakfast, a definite good choice for budget accomodation in London in a fantastic location.
 

Word by word email from a customer who came to us from agents Fairview Travel - ratestogo.com.... customers name not disclosed, 12 March 2008

 

Dear Falcon Staff:  My visit from February 4th through February 11th was excellent.  You may include my remarks in your customer remarks section, if you like.  

"A real treat to have NO SURPRISES"
"Clean, excellent value"
"Would definitely stay here again"
"USEABLE SIZED SHOWER and TOILET"

 

 

Word by word email from Mitchell K. Rodgers  Lexington, NC  USA, 13 Feb 2008

 

 

We would like to thank you for making our visit to London 23 - 24/11
more enjoyable and relaxing.
Right from the initial contact for the booking - till leaving we were
well looked after and nothing was too difficult.
Help was always available and with a friendly smile.
The hotel is ideally suited for travel from our railway station
Paddington, which is only a short distance away,
and to easy access to the tube where you can easily reach central London
within minutes.
The hotel is in a very quiet location and the roads are well lit.
I found the rooms warm, very clean, more than adequate in size and with
an ample sized bathroom with shower and toilet.
The bed was extremely comfortable enabling us to relax and catch up with
those zzzz's.
Breakfast was brilliant - All freshly cooked with so many choices.
This is a gem of a hotel and we would certainly use it again and put our
reputations on the line by recommending you to our friends.

Thank you.

 

Word by word email from the Deans, Wiltshire 25th  Nov 2008

 

 

 

To the Staff at Falcon Hotel - Paddington

 

We wish to thank you so very much, for our stay 28/9-1/10.

Everything was perfect, your very nice Hotel, very fresh and clean, comfortable beds, all the service you can wish from a very nice staff.

Very nice area.

We really know where we hope, to find a room next time we will visit London.

 

All the best

 

Word by word email from Ulf and Gunilla Klhm Johansson 2nd Nov 2007

 


Given the convenient location of the Falcon within just two short blocks from the Paddington underground and railway stations, with similar access to bus stops, I thoroughly enjoyed the privilege of getting to anywhere I wanted to go in London in just a few minutes, while avoiding the more expensive lodging within the West End theatre district.  

I found the entire staff of this charming little bed and breakfast hotel to be courteous and helpful.  As a senior citizen travelling alone it was a comfort to have the folks at the Falcon make me feel as if I had a home away from home while in London.  I look forward to returning soon!

Thanks again for the care and assistance so generously provided during my wonderful trip.  I do hope to return to the Falcon and my newly adopted home city in the very near future.  This was truly a life-changing visit.  

  Prof. L Stradley, CA, USA on  27 Oct 2007

 

"......... The prebooking queries and questions for a double en-suite room were responded to fully and promptly and were most helpful.. checking in was also very friendly and help and advice was always at hand.. you just dial 0 from your room 24 hours a day and more like a 5 star hotel they go out of their way to help (even delivered toilet paper to our room when we ran out!)...

The room were furnished traditionally and very clean.. the bathrooms seem to be new and extremely clean too.. room sizes were bigger than I was used to and just comfortable (I have been to many places with higher prices but in much smaller rooms)... thir website mentions they use marrriot double beds in their rooms.. I have never been to a marriott before but their beds were proper and very comfortable with sprung base and sprung edged divans not like contract beds with 4 wooden legs I had the pleasure of sleeping in before. The beddings were clean and fresh. Our room was quiet and my wife in particular was relaxed and felt at home.

Breakfast was what you expect of a b&b but fresh and as much as you eat. I am not a breakfast person and just had orange juice, toasts and coffee, plentiful!

Whilst shopping my wife popped into a few other hotels and could not match the price for their quality, so overall we think we had real value for money at ?9 a night........ thank you Falcon for such a wonderful place, wonderful service and wonderful stay! will be back!"


Sorry, no names for this, guest asked to remove from here... 27 Sept 2007

 

Dear All,

Dear All, The Elliott's & Butlers wish to thank you once again for a very enjoyable stay at the Falcon, we were made to feel very welcome, like coming home, hope to see you next year.

Thank you,

Andrew Judith Mike Ange

 

Word by Word email Email 18 Sep 2007
 

Hello
My name is Kristjan Ingimarsson.  I was staying at the Falcon hotel last
weekend.  I enjoyed my time in London and I just want to send my thanks to the staff at the Falcon hotel as the service was excellent.
Thanks,

Email 9 Spet/2005 Kristjan Ingimarsson, Iceland
 

On behalf of myself, my husband, my parents (Ivy and Arthur Fitton), my son (Mark Bowman) and my Aunt (Edith Wild) I would like to thank you for making our stay in London last week very enjoyable and very comfortable. We were in London for our daughters wedding.

 Your location was perfect for transportation, dining places and shopping. All your staff were always very friendly and very helpful. The breakfast was very good. The rooms were always clean. It was very quiet at night both inside and outside your hotel which we appreciated.

 We all said that we plan to stay with you again when next we are in London.

 Thank you again,

Email 11 Aug 2007 Margery and Stewart Bowman,Canada

 

HELLO FALCON HOTEL      
MY WIFE SON HAMISH AND I WANTED TO GET IN TOUCH AND SAY WHAT  A WONDERFUL TIME WE HAD STAYING WITH YOU BACK IN MAY.
WE WILL DEFINITELY BE BACK TO STAY.
OBVIOUSLY THE WHOLE WORLD HAS BEEN FOCUSING ON LONDON IN THE LAST WEEK  OR SO AND I HOPE THAT NONE OF THE MADNESS HAS IMPACT ON ANY OF YOUR FAMILY OR FRIENDS.
AGAIN THANK YOU FOR ALL YOUR EFFORTS WHILE WE WERE STAYING WITH YOU.
BEST REGARDS
 THE ANDERSON FAMILY

Email dated 20th July 2007 by a family from New Zealand

 

My husband & I stayed here 21 years ago, and now are coming back with our kids, ages 15 & 12.  We were able to locate you via Google.

Word for Word from a reservation request dated 24th June 2007

by David and Susan H in Florida, USA

 

 

To the desk staff,

Thank you for making our stay in Paddington very memorable.  We have recommended your hotel to many of our friends both in England and Australia, so hope you generate more business from these contacts.

Once again many thanks for your service.

Regards

Barry and Ruth Bishop

 

Word for Word from a and email dated 19th June 2007

Dear .....

I do hope you like the lace. The little mother figure just reminded me of you looking after your guests and your family.

The birds are supposed to be falcons........ (words about the present omitted)........

I just changed the top letters to say welcome which is how we always feel when we come to stay with you. See you in July.....

 

Word for Word from a card and present by Helena in Perth -  25.02/2007

I have to write and say how much I enjoyed staying at the Falcon (October, 2004) ?all of the reviews are exactly true!  The location is fabulous ?so close to Hyde Park, Paddington Station and the tube (as well as the Heathrow Express ?I arrived at the airport with nothing to do!), small shops, cafes and an internet caf?  I felt I never had to go very far for anything.  The hotel does feel like home, with wonderfully welcoming and helpful reception staff whom I was genuinely sad to say goodbye to.  My room was basic but clean ?what more do you want for such an amazing price?  Traveling on my own, I felt very safe and enjoyed meeting people in the breakfast room each day.  I count myself very fortunate to have found this hotel over the internet, and I tell all my friends and anyone coming to London about it.  Thank you!

Word for Word Email from Margaret Cathro Australia 12/1/2007

"How can we tell you how much we enjoyed our stay at your hotel? My daughter and granddaughter & I are so glad we decided to stay at the Falcon. Every one of your staff went out of their way to make our stay so pleasant. They made us feel like "family". Thank you so very much, and please relay our thanks to them as well.
I wondered if my clients came over the next day and stayed there. They had come to meet me the night before we left and  liked the Falcon so much, they were going to see if  they could cancel their reservation across town and move over to the Falcon.
If we are ever in London again, we will certainly stop by and say hello. If  I (we) are planning to spend any time there, you can be assured we will stay at the Falcon.
Thanks again, and God bless you.
Sincerely,
Janet Sims"

Word for Word Email from Janet Sims, USA 21 Dec 2007

"To the guestbook by email:
Falcon Hotel is a good hotel, with good service and a high security. Perfect communications. A really nice square just outside. Small shops in the sorrounding. A place for a nice stay in London, big thanks!"

Word for Word Email Bengt Friskman, Sweden

"I just wanted to extend my thanks for your kindness and accommodations while I stayed in London.  I'm back in Chicago nearing the end of my work week and it now feels as if I'd never been on holiday!! 

I enjoyed your hospitality and when I come back to London, you can count on my business again!

Thanks and I had a wonderful time and it all seemed to quick!!
Take care and kind regards,"

Follow-up: 

"Please do put my comments on your website!!  You're affordable, comfortable, and accommodating.  The location was stellar too given the nearby Paddington Station.  All points of interest were able to be reached by the one minute walk to Paddington Station from the hotel. 

The convenience stores were very practical too as I was easily able to grab a snack on the way back to my room each night.  Perfect!"

 Larry Hill, Chicago,, Word-by-Word  email 20/11/2007

"Just wanted to thank you for a very nice stay at your hotel last week. My family enjoyed our stay at Falcon Hotel and hope to stay with you again soon. The good service and wonderful breakfasts made it a visit worth remembering. Keep up the good work! Yours"

 Mr Christoffer Holmqvist - Sweden

"I just wanted to let you know that after traveling in several countries in Europe after staying at your hotel, yours was one of the best! We found the location to be good as it was easy to access the underground and just minutes from most any attraction that we wished to see. It was also quiet and very well kept. The space was smalller than we are used to, but the service and friendly people made it feel special. Also we did make our flight to Germany, we were the last ones on the plane, but we did make it! We just made every second count in London. Thank you so much for helping with the taxi, the driver was great and had a lot of information as to how to get around for our next trip to London. Thanks for making our vacation fun while we were in London we will return to you when we are there again.

 

Word for word email, Alan & Heide Menard, USA 31.10.2007

"We arrived back in South Africa on Sunday morning. This is just a short note to thank everyone at the falcon for a wonderful 7-night stay. Our room was very comfortable and clean and it was super to start the day with that delicious breakfast. We also have great appreciation for the friendly manner in which we were assisted - from directions and tips to sending e-mail and faxes. Your rates really are the best in London - I did two weeks' "research" on the internet. One pound sterling is now worth eleven and a half South African rands. Thanks once again."
Word for Word email, Riana Steyn and Anna Joubert, South Africa

"Thank you to all at the falcon for the personal and friendly service
offered. i didn't even have to bother with lunch after such a tasty and filling
breakfast, that's when I could get up to eat as the bed and room was so
comfortable there was no need to hurry!!! I will definitely be using your hotel as my base in future London trips and will recommend you to any friends for their London trips. Well done and thanks again"

 Word for word email from Rikki McAndrew, Primus, Australia 

"I want to thank you for the kind attention, comfortable bed and enjoyable breakfasts during my stay.  I shall certainly  use The Falcon as a base when I am in London. I don't have a date for next month yet but hopefully I shall be down soon and shall contact you re a vacancy before trying elsewhere."

Word for word email from Michael Spence, UK, a regular traveler to London 

An email from Russia!: "We finaly approach Krasnodar. It was crazy, because of snow-falt in Moscow we had to wait for a plain for hours. So two days without sleeping, and rush-hour in a office now! However, we were pleased to live in your nice and warm hotel, and to meat polite and smiling people there. I am working hard now, to have a possibility to visit you in April."            

A word for word email from Maria G. Birioukova and  family from Russia

 

 

".....   Anyway, I thought it high time I write to send you a proper thank you.  For everything.  Traveling abroad alone was a big step for me; I was definitely scared, regardless of my excitement, but you helped make the falcon feel like home and that was more than I could ever have hoped for.  
 I look forward to visiting again.  Perhaps as soon as September.      
 I hope you don't mind if I stay in touch. Best Wishes,"

Email from N.F. 

 

"I have found my home in Europe!"

An IT consultant from America seconded to Europe

 

"We were being charged almost double the price for a room not different to yours"

A couple who stayed one night at Royal L****** Hotel, a 5 star hotel round the corner. They  switched to us the next day for half the price!

 

"A friend of mine recommended your hotel, because of the low prices and conditions"!

N. Garcia, Portugal

" I like the fact that you are flexible with check-in and check-out times and we can leave our belongings with you for collection later"

A family who needed sleep fast on arrival! We are flexible with arrival and departure time if reasonable. 

"The best decision I ever made for a long time!"

An executive from a major international company (we can not name) who used his own travel allowance and for same price brought his wife and two children on a business trip and stayed in our family room, effectively paid for by his company!

 

"Staff here are so nice we feel really at home"

A family from Scotland

 

"You guys are so good and efficient you have no problem running a Hilton!"

A compliment from a businessman!

 

"This is the cleanest place around Paddington and Bayswater I have been to for a long time"

A regular traveller from Scotland

"

We recommend you to everybody we know!"

An American family who were in London for their son's wedding and used our kitchen to prepare some food for their guests

 

"Your location is first class for me. I wiz from Heathrow, do my business, stay and relax for a night and wiz back. I did not feel I was traveling internationally"

A businessman from the Netherlands

 

"You are not a big hotel but you made us welcome and feel being cared for a lot more than big hotels"

A compliment from a regular visitor

 

"You do not rip us off like big places by adding this and that to the bill. Your rates are very affordable too. We wonder how you make money?"

 

Simple! We have turnover and lots of repeat business keeping us occupied throughout the year. Many hotels at best have an average of 60% occupancy rate. We run not below 80%. Also we run a reservation book like a city trader does. By taking confirmed bookings only  based on one night deposit, we do not have to make up for loss on customers who do not show up up!

 

 

 Only through your comments we can improve and sell ourselves. Constructive comments and criticism equally accepted!